Disclaimer

Wilson endeavours to ensure that information on this website is free from error;
however, it does not warrant the accuracy, adequacy or completeness of that
information. Wilson also endeavours to ensure that information on the website,
including rates and conditions of parking, is up to date.
However, this information is subject to change without notice. In particular, rates and
conditions for parking are displayed at the entrance to each car park. Unless
expressly stated otherwise, the information on this website does not constitute
an offer or inducement to enter into a legally binding contract, and does not
form part of the terms and conditions for Wilson products and services.
 

Privacy Policy

This statement and the policy outlined herein are not intended to and do not create
any contractual or other legal rights in or on behalf of any party.
How we collect your personal information
Wilson Parking Australia 1992 Pty Ltd (Wilson) collects personal information about
individuals as part of the course of our business.
Wilson may collect personal information when you (or an organisation you are
associated with) :
  • Opens an account
  • Enters into an agreement with us to provide or receive a service
  • Deals with us over the telephone, sends us a letter or an email
  • Visits our website or when you visit us in person.
The type of information we collect may include (but is not exclusive of) your name,
mailing address, telephone numbers, cheque, bank and credit card payment
details and Email address.  
There may be occasions when we source personal information about you from a third party
(for example a credit reporting agency or marketing company). 
Wilson may also automatically collect non personal information through the standard
operation of its information systems infrastructure.
Wilson may also obtain personal information from the Department of Transport as a
consequence of orders made by the Supreme Court. This information is limited to
the name and address of the registered owner of a vehicle to which a Parking
Breach Notice has been issued, but not paid. The registered owner may then
supply Wilson with the name and address of the driver of such a vehicle.
How we use personal information
It is our usual practice to collect personal information directly from you.
We use your personal information for the purposes for which you give it to us and also
for related management and administration purposes.
The primary purpose of collecting any relevant personal information is to be able
to provide you with our goods and services. Names and addresses of our
customers may also be provided to a mailing house to mail account statements to
each customer, and to debt collection agencies to collect outstanding debts.
We may also use or disclose personal information for other purposes such as helping us
to identify products and services that may interest you.
If we have obtained personal information from the Department of Transport as
mentioned above, we only use that information to contact you to determine
whether to commence proceedings in relation to those particular Parking Breach
Notice(s), and to commence proceedings if necessary. We are not permitted and
do not use the information for any other purpose.
Keeping Information up to date

If we do collect any relevant information we will take reasonable steps to
ensure your personal information is accurate. If you learn that the current
information we hold about you is inaccurate, you should contact us.
You can request details about your personal information
You should contact us if you wish to find out about the personal information we
hold about you. We will need to verify your identity before giving you access.
If your request is complex, we will ask you to put it in writing and will usually deal
with such a request within 14 to 30 days. We may charge you a fee for processing
the request.
We do not take any steps to update information obtained from the Department of Transport
as mentioned above.
We may not be able to give you access

We may not be able to tell you what personal information we hold about you in
certain circumstances including where the information relates to anticipated
legal proceedings or where the information would reveal commercially sensitive
information.

Storing your personal information

Wilson will take reasonable steps to protect the personal information it holds
from misuse, loss and from unauthorised access, modifications or disclosure,
including steps to ensure that information obtained from the Department of
Transport is not accessed or used other than for the purposes described above.

Contacting Us

If you have any questions regarding Wilson's Privacy Policy please feel free to
contact us at admin@pesau.com.au for further information.